Privacy Policy

Effective Date: October 23, 2025

Welcome to AI Rule Engine ("Company," "We," "Us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our public website located at https://www.ruleengine.ai (the "Website") and our managed application product, AI Rule Engine (the "Product").

By accessing or using the Website or Product, you acknowledge this Privacy Policy. For Website usage terms, please see our Website Terms of Use. For Product terms, please see our AI Rule Engine Terms of Service.

1. Information We Collect

A. Information Collected Through the Website

  • Personal Information: When you contact us, subscribe to updates, or fill out a form, we may collect information such as your name, email address, phone number, and company details.
  • Usage Data: We collect information about how you access and use the Website, including IP address, browser type, operating system, referral URLs, pages viewed, and timestamps.
  • Cookies and Similar Technologies: We use cookies to improve your experience and measure engagement. You can control cookies via your browser settings.

B. Information Collected Through the Product

  • Customer Data: The Product is deployed in your own Azure environment as a managed application. We do not access or collect your data processed by the Product except when you authorize maintenance or support activities, consistent with the Terms of Service.
  • Operational/Diagnostic Data: We may collect metadata such as performance metrics, error logs, and diagnostics to improve reliability and provide maintenance and support.

2. How We Use Information

  • Operate, maintain, and improve the Website and Product.
  • Respond to inquiries and provide support and maintenance (when authorized).
  • Send administrative information and updates; promotional materials only with consent.
  • Monitor, analyze, and enhance security and performance.

3. Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Vendors assisting with hosting, analytics, and customer support under confidentiality obligations.
  • Legal/Compliance: When required by law, regulation, legal process, or governmental request.
  • Business Transactions: In connection with a merger, acquisition, or asset transfer, subject to appropriate privacy protections.

4. Support and Maintenance Access

When authorized by you, Company may connect to, read, update, or delete resources within Azure Managed Resource Groups solely to provide maintenance or technical support, consistent with the Terms of Service.

5. Data Security

We implement appropriate technical and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access/Correction: Request access to and correction of your personal information.
  • Opt-Out: Unsubscribe from marketing communications using links in our emails.
  • Cookies: Manage preferences via browser settings.

7. International Transfers

Your information may be transferred to and processed in countries with data protection laws different from your jurisdiction.

8. Children's Privacy

The Website and Product are not intended for children under 13. We do not knowingly collect personal information from children.

9. Dispute Resolution

To the extent applicable to privacy-related disputes, this Privacy Policy is governed by the laws of the State of Wisconsin, USA. Any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Eau Claire, Wisconsin, before a single arbitrator, consistent with our Terms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on the Website with the new effective date. Your continued use constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at https://www.ruleengine.ai/contact.